Shortage of staff and hospitality workers in Vietnam
The need of change of hospitality in Vietnam is a must: human resources and labor shortage to be revamped are a must. Issue is the result of several years of no action: outdated education programs, no real investment in staff and management growth by private & public sectoe, use & throw manpower without care at most destinations,… Advices and support had been always on the ministries involved tables, also close to private sector, shortage will be present for long years if little action and no proper plan is executed. A worker shortage in the hospitality sector spurred by the Covid-19 pandemic has led to the rush for hiring One Monday morning, Ha Nguyen (name changed), a customer service officer working for a premium real estate group based in HCMC, received a phone call from a stranger. The stranger referred to her by name, greeted her intimately and then introduced a “tremendous” new job opportunity. “This job was appealing thanks to the high salary and ample opportunities,” H...